Soft Skills

  • Conflict Resolution - A One Day Primer
  • Controlling Anger Before It Controls You - A One Day Primer
  • Current Project Management Techniques to Increase Effectiveness - A One Day Primer
  • Negotiation Skills - A One Day Primer
  • Secrets of Change Management - A One Day Primer
  • Stress Relief and Stress Reduction - A One Day Primer
  • Train-the-Trainer - Inspire, Motivate and Educate - A One Day Primer
  • Building Relationships for Success in Sales
  • Dynamite Sales Presentations
  • Overcoming Objections to Nail the Sale
  • Prospecting for Leads like a Pro
  • Selling Smarter
  • Customer Relationship Management
  • Call Center Training: Sales and Customer Service Training for Call Center Agents
  • Telemarketing: Using the Telephone as a Sales Tool
  • Emotional Intelligence
  • Critical Thinking
  • Advanced Writing Skills
  • Public Speaking: Presentation Survival School
  • Building Self Esteem and Assertiveness Skills
  • Skills for the Administrative Assistant
  • Communication Strategies
  • Mastering the Interview
  • Time Management: Get Organized for Peak Performance
  • Working Smarter: Using Technology to your Advantage
  • Conflict Resolution: Dealing with Difficult People
  • Business Writing That Works
  • Customer Service: Critical Elements of Customer Service
  • The Minute Taker's Workshop
  • Business Etiquette: Gaining That Extra Edge
  • Creating a Dynamic Job Portfolio
  • Getting Your Job Search Started
  • SpeakEasy: Conquering Your Fear of Speaking in Public
  • Public Speaking: Speaking Under Pressure
  • Writing Reports and Proposals
  • Effective Planning & Scheduling
  • Risk Management
  • Marketing and Sales
  • Negotiating for Results
  • Business Leadership: Becoming Management Material
  • Coaching: A Leadership Skill
  • Human Resources Training: HR for the Non HR Manager
  • Motivation Training: Motivating Your Workforce
  • The ABCs of Supervising Others
  • The Professional Supervisor
  • Delegation: The Art of Delegating Effectively
  • Team Building: Developing High Performance Teams
  • Inventory Management: The Nuts and Bolts
  • Budgets and Managing Money
  • Project Management Fundamentals
  • Intermediate Project Management
  • Advanced Project Management
  • Project Management Training: Understanding Project Management
  • Leadership Skills for Supervisors
  • Meeting Management: The Art of Making Meetings Work
  • Talent Management
  • Problem Solving and Decision Making
  • Change Management: Change and How to Deal With It
  • Conflict Resolution: Getting Along in the Workplace
  • Performance Management: Managing Employee Performance
  • Teamwork: Building Better Teams
  • Anger Management: Understanding Anger - Yours and Others
  • Hiring for Success: Behavioural Interviewing Techniques
  • Orientation Handbook: Getting Employees Off to a Good Start
  • Business Succession Planning: Developing and Maintaining a Succession Plan
  • Conducting Effective Performance Reviews
  • Employee Dispute Resolution: Mediation through Peer Review
  • Stress Management
  • Customer Service Training: Managing Customer Service
  • Lean Process Improvement
  • Safety in the Workplace
  • Workplace Harassment: What It is and What to Do About It
  • Generation Gap: Closing the Generation Gap in the Workplace
  • Workplace Violence: How to Manage Anger and Violence in the Workplace
  • Business Ethics for the Office
  • Diversity Training: Celebrating Diversity in the Workplace
  • Advanced Skills for the Practical Trainer
  • Developing Your Training Program
  • Facilitation Skills
  • Survival Skills for the New Trainer
  • The Practical Trainer
  • Using Activities to Make Training Fun
  • Proceed to CheckoutAdd to Cart